Privacy Policy sportbet1 — Your Data Security is Our Priority

01 Introduction and Scope of This Privacy Policy

This Privacy Policy explains how sportbet1 ("we", "Platform") collects, uses, discloses, stores, and protects your personal data when you use our website and services at sportbet1.click.

Sportbet1 acts as the data controller for all personal information you provide to us. We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and take this responsibility seriously.

This Privacy Policy applies to:

• All registered users and prospective users of the sportbet1 platform
• Unregistered visitors to the sportbet1.click website
• Anyone who communicates with sportbet1 via email, live chat, or other communication channels
• Participants in any sportbet1 promotion, contest, or loyalty programme

02 Types of Personal Data We Collect

Sportbet1 only collects data that is necessary to provide our services safely and effectively. The following are the categories of data we collect:

Data You Provide Directly:

• Full name as shown on your MyKad or valid identification document
• MyKad number or passport number
• Date of birth for age verification (must be 21 years of age or older)
• Email address and mobile phone number
• Residential address in Malaysia
• Bank account or e-wallet details used for deposits and withdrawals
• Photo or copy of identification document for KYC verification purposes

Automatically Collected Data:

• IP address and device information (browser type, operating system, screen resolution)
• Website browsing log data, including pages visited and time of visit
• Geolocation data (state and city only — not precise GPS coordinates)
• Game session data, including date, time, game type, and wagering amounts
• Cookies and similar tracking technologies

Financial Transaction Data:

• Deposit and withdrawal history, including amounts, dates, and payment methods
• Transaction records via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks
• Records of wins, losses, and account balance

03 Purpose of Data Collection and Use

Sportbet1 uses your personal data only for lawful purposes directly related to the operation of our platform. The following table outlines how your data is used, transparently:

Sportbet1 will not use your data for any purpose not stated here without first obtaining your consent. If the purpose of use needs to change, we will notify you via email or an on-platform notice before the change takes effect.

04 Sharing and Disclosure of Data to Third Parties

Sportbet1 does not sell or rent your personal data to any party. However, there are certain situations where we need to share some of your information with trusted third parties, solely to enable our platform to operate properly:

Payment Service Providers:

To process deposits and withdrawals, the necessary transaction information will be shared with the payment service providers we use — including Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and banks supporting FPX (Maybank2u, CIMB Clicks). All these providers are bound by strict confidentiality agreements and comply with international payment security standards.

Third-Party Game Providers:

Some games on the sportbet1 platform are provided by third-party game software suppliers. The minimum data required to deliver the gaming experience (such as player ID and betting history within the current session) may be shared with these suppliers as technically necessary. These suppliers are not permitted to use your data for any other purpose.

Competent Authorities:

Sportbet1 may be required to disclose your personal data to relevant authorities in Malaysia when mandated by law, court order, or a legitimate official investigation — including but not limited to the Attorney General's Chambers, the Malaysian Communications and Multimedia Commission (MCMC), or financial crime investigation units.

05 Cookies and Tracking Technologies

Sportbet1 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies Used by sportbet1:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects information on how you use the website — the most frequently visited pages, time spent, and errors encountered. This data helps us improve the sportbet1 platform for Malaysian players.
• Functional Cookies: Saving your preferences such as language, display settings, and stored login information (when you select "Remember Me").
• Analytics Cookies: Helps us understand overall platform usage patterns to make data-driven improvement decisions.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality and performance of the sportbet1 platform on your device. For guidance on disabling cookies, please refer to your browser's help documentation.

06 Data Security and Protection Measures

Sportbet1 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Our technical and operational security measures include:

• 256-bit SSL/TLS encryption for all data communications between your device and our servers
• Sensitive data stored in databases is encrypted using AES-256 encryption standards
• Multi-layered firewall and 24/7 Intrusion Detection System
• Two-factor authentication (2FA) is available for all sportbet1 member accounts
• Regular security audits conducted by independent third-party cybersecurity experts
• Mandatory data security training for all sportbet1 staff with access to user data
• Role-Based Access Control — only staff who require access to specific data to perform their duties are authorised to do so
• Automatic data backups stored across multiple locations to ensure operational continuity

While sportbet1 takes all reasonable steps to protect your data, no system can guarantee 100% security in today's digital landscape. We encourage you to take your own precautions as well — use a strong, unique password for your sportbet1 account, enable two-factor authentication, and never share your login credentials with anyone.

07 Data Retention Periods

Sportbet1 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active account data: Retained for the duration of your active account plus 7 years after account closure (financial record-keeping requirement under Malaysian law)
• Financial transaction records: Retained for 7 years in accordance with the Income Tax Act and anti-money laundering regulations
• KYC Documents: Retained for the duration of the active account plus 5 years after account closure
• Customer support communication logs: Retained for 3 years
• Web browsing log data: Retained for 12 months before being automatically deleted
• Marketing data (with consent): Retained until you withdraw your consent

When data is no longer needed and the minimum retention period has elapsed, sportbet1 will delete or destroy the data in question in a secure and irreversible manner.

08 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and global data protection best practices, you as a sportbet1 player have the following rights over your personal data:

To exercise any of the rights above, please contact the sportbet1 team by email at support@sportbet1.click stating the right you wish to exercise and your account details. We will process your request within 14 business days. For complex cases, this period may be extended to 30 days, and we will notify you in advance.

09 Children's Privacy and Age Restrictions

The sportbet1 platform is intended exclusively for individuals aged 21 and above. sportbet1 does not knowingly collect or process personal data from individuals under the age of 21.

Age verification is carried out during the registration process and may also be requested at any point during platform use. Should sportbet1 discover that personal data belonging to an individual under 21 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

10 Marketing and Promotional Communications

Sportbet1 may send you marketing communications about the latest promotions, bonuses, football matches, Live Casino events, and progressive jackpots via email or SMS — but only if you have given your consent to receive them, either during registration or at a later time.

You may opt out of marketing communications at any time using the following methods:

• Click the "Unsubscribe" link found at the bottom of any marketing email from sportbet1
• Update your communication preferences in your sportbet1 account settings
• Contact our support team via live chat or email at support@sportbet1.click

Please note that opting out of marketing communications does not mean you will stop receiving important operational emails, such as transaction confirmations, account security notices, or significant changes to our terms. These types of emails will continue to be sent as they are necessary for managing your account.

11 Cross-Border Data Transfers

In the course of operating the sportbet1 platform, some of your data may be processed or stored on servers located outside Malaysia — primarily by the technical service providers and international game software suppliers we work with.

Whenever your personal data is transferred outside Malaysia, sportbet1 ensures that:

• The data recipients provide an equivalent or higher level of protection than that required under Malaysia's PDPA
• A binding data processing agreement has been signed with the data recipients
• The data transfer is strictly necessary to provide the service you have requested
• All data transfers comply with applicable Malaysian legal requirements

Sportbet1 does not transfer your data to any country that lacks adequate data protection laws without appropriate safeguards in place.

12 Updates to This Privacy Policy

Sportbet1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operations, the technologies we use, or applicable Malaysian legal requirements.

When we make material changes to this Privacy Policy:

• The "Updated" date at the top of this page will be changed to reflect the latest revision date
• A clear notice of major changes will be displayed on the sportbet1 homepage for a minimum of 30 days
• Registered members will receive email notifications of significant changes
• For highly material changes, we may require your re-consent before you can continue using the platform

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. Your continued use of the sportbet1 platform after any changes take effect will be considered your acceptance of the updated policy.